We help our clients to think ahead. Health care delivery today is evolving faster than any time in history. Future offers challenges as well as opportunities. Information technologies will be one of the key drivers that enable the organizations to survive and thrive in the future.

Our Consultancy service encompass the following:

  1. IT vision and technology plan
  2. Process improvement support
  3. User empowerment
  4. Cost benefit analysis
  5. IT selection
    1. RFP preparation
    2. Vendor selection
    3. Contracts
  6. IT Project management
  7. IT Operations management

IT Vision and Technology plan

We help our clients to think ahead. Health care delivery today is evolving faster than any time in history. Future offers challenges as well as opportunities. Information technologies will be one of the key drivers that enable the organizations to survive and thrive in the future. IT vision define how information technology will be used to enable business growth by improved processes, better out comes, enhanced organizational efficiency to reduce costs and to provide very high levels of customer satisfaction. Technology plan defines the management approach and information technology initiatives that are critically important in achieving the vision, mission, goals and objectives of the organization.

Adoption of existing and emerging standards in healthcare IT is critical in designing a IT framework, especially in a connected world. We advise and help design IT systems that take advantage of current and emerging standards in clinical, billing and other patient management areas.


Process Improvements

Changes in the health care landscape, such as EMR implementation, health information technology, reimbursement mandates, new care delivery models and a focus on patient-centered quality care are making process improvement a top priority for healthcare organizations. Health care organizations must aggressively use process improvement tools to effectively measure the outcomes for these and related initiatives. The complexity of health care systems in comparison to other more linear industries, that have successfully utilized process improvement tools, leaves significant room for improvements in patient care, organizational efficiency and cost savings. Health care delivery organizations that embrace holistic strategies and proven process improvement tools for health care will be poised to succeed in the future. We believe that any information technology initiative must support process improvements. Our consultants with in depth industry knowledge help organizations in their process improvement initiatives.


User Empowerment

Most heath IT projects struggle to realize the full business potential due to poor fit between the people, processes and technology. It is important to understand the sources and types of user resistance to new technology such as health information system. The resistance can be in the form of perceived risk and habit. In order to reduce the employee’s resistance to HMS implementation we work with the management to analyze the sources of resistance and employ suitable strategies to overcome them.


Cost Benefit Analysis

The most challenging area of cost comparison between a current and proposed system revolves around the potential the organization has for increasing revenues as result of increased operational efficiencies. A complete calculation of ROI includes hardware, software, staff savings and any assumptions and constraints statements regarding personnel and operations. The benefits accrued should include both tangibles and intangibles.


IT Selection

We work with healthcare organizations in the preparation of Request for Information (RFQ) or Request for proposal (RFP). We specialize in converting the business requirements to technical requirements, preparation of situation statement and the process for the vendors to follow. We identify the appropriate set of vendors to participate in the tender response.

We work with the organizations to identify the major components of the RFP to be scored. A typical evaluation breakdown at the higher level would include quality of written proposal, functional requirements, cost, vendor demonstrations, site visits and reference checks. Normally vendor demonstrations comprise the largest weight in the scoring process. This is international because the evaluation team can see the product first hand, get an understanding of the proposed vendor, their agencies and the proposed implementation team. We also work with the organizations to progressively short list the vendors at different stages leading to two or three vendors for contract negotiations.

We develop contract negotiation strategy and work with the organization in negotiating and finalizing the contract with the vendor for the supply of IT solution and services. We understand that effectively negotiating developing and managing IT contracts are essential in developing a technology platform for the organization. Many IT projects have failed because of poorly negotiated contracts including undefined service levels.


IT Project Management

IT project management is essential to nay technology business endeavor. From simple implementation to major overhauls strong project skills ensure that work is completed on time, within budget and to meet specific business needs. Our IT project management outsourcing and business analysis solutions help organizations to stay on target with regard to project objectives. Our project management covers typical project constraints like scope, time, cost, resources, quality and risks.