Self Service health kiosk provides handy services to the patients and all other needy persons at the required points. Health Units like Hospitals install kiosks at appropriate locations of the hospitals like reception area etc., for the visitors to service themselves instead of standing in queues for manned services. Corporate can install Health kiosks in their premises which would provide a great level of services for multiple Health Units to their employees which would save a lot of office time. Health kiosks can be installed in the public places like airports, malls, stations etc., to provide all possible services for the public utilizing their waiting time effectively. Kiosks are routine part of the life considering their usage in ATM, Movie houses, Airports, Stations etc., hence, their usage extension to Health service is quite easier and effective.
A number of information services are provided to the patient through the Kiosk which are described below.
| General Informative Services | |
|---|---|
| Health Unit Announcements | Display of general announcements of the health unit for informative purposes. Static or scrolling display of announcements is possible. |
| Health Tips | Display of Health tips based on board categorization for the reference of kiosk user. Printing of health tips is also possible. |
| Assistance | Display of assistance information like contact information to guide visitors regarding contact methods including phone directory, access info like facilities for disabled, support for vision and hearing impaired, info on disabled parking lot etc. |
| Testimonials | Display of the previously recroded testimonials of patients and visitors to the Health Unit. |
| Partners | Display of Partner information of the Health Unit(s) |
| Patient Education | Interactive multi-medical clinical education for specific needs of patient using the clinical content from authorized providers. Print out of required material can be taken. |
| Doctor Search | Search for a doctor by specialty or by entering a few characters of the name. Search can be restricted to one specific health unit or across the enterprise. Upon selection of a doctor, the profile, photograph, work schedule and other details of the doctor are displayed. |
| Path Finder | To help the visitors find their way around large and multiple floor facilities. This allows the patients to easily locate exam rooms, labs and other locations using floor maps. Upon selection of the required location, the graphical path map, path description in words and optionally the voice description of the path can be displayed. Printout can be taken for the graphical / descriptive path for easy reference. |
The kiosk can work on standalone mode or can be connected to a backend server through the available network including LAN, WAN, WIFI etc.